ZenBusiness vs. LegalZoom: Which Online Legal Service is Right for Your Business?

business By Oct 15, 2023 No Comments

Welcome, The France Jobs Reader! If you’re a small business owner in need of online legal services, then you’ve come to the right place. In this article, we will delve into the comparison between ZenBusiness and LegalZoom, two popular options in the market. As someone with experience in navigating the world of ZenBusiness vs. LegalZoom, you’ll find valuable insights to aid in your decision-making process.



ZenBusiness is known for its specialization in business formation services. Whether you need to establish an LLC, corporation, or sole proprietorship, ZenBusiness has you covered. They offer a streamlined process that simplifies and accelerates the business formation process.

Additionally, ZenBusiness provides a variety of additional services, including registered agent service, annual report filing, and operating agreement templates. While they may not have the same extensive service range as LegalZoom, ZenBusiness focuses on offering quality assistance for business formation needs.


LegalZoom, on the other hand, offers a wider range of legal services beyond just business formation. They provide legal support in areas such as estate planning, intellectual property, and personal legal matters. This makes LegalZoom a comprehensive solution for various legal needs.

With LegalZoom, you can access services like trademark registration, will and trust creation, and even divorce paperwork. If you require legal support outside of business formation, LegalZoom might be a better fit.



One advantage of ZenBusiness is their clear and transparent pricing packages. They offer three main packages: Starter, Pro, and Premium. The Starter package costs $49 per year (plus state fees) and includes essentials like business name availability search and preparation of your formation documents.

The Pro package, priced at $179 per year (plus state fees), provides additional features such as a compliance tool and expedited filing speed. For those seeking additional benefits like expedited filing and VIP customer service, the Premium package is available at $299 per year (plus state fees).

While the pricing packages cater to different business needs, it’s important to note that certain features, such as registered agent service, may incur additional costs.


LegalZoom’s pricing structure is more varied, as it depends on the specific services you require. For business formation, LegalZoom offers three packages: Economy, Standard, and Express Gold. The Economy package starts at $79 (plus state fees), while the Standard package costs $329 (plus state fees) and the Express Gold package is priced at $349 (plus state fees).

It’s crucial to carefully review LegalZoom’s pricing for each service, as hidden charges may apply. For instance, additional fees might incur when adding extra services or features to your chosen package. Make sure to thoroughly understand the pricing breakdown before making a decision.

Pros and Cons


ZenBusiness has gained praise for its user-friendly website and straightforward pricing model. Small business owners appreciate the clarity in choosing the right package for their needs without any surprises. The platform’s intuitive interface and well-documented processes contribute to a smooth and hassle-free experience.

However, one drawback of ZenBusiness is that they specialize primarily in business formation services. If you require a more diverse range of legal support, such as estate planning or personal legal matters, ZenBusiness may not be the optimal choice.


LegalZoom’s strength lies in its comprehensive array of legal services. Their broad expertise allows them to assist with various business and personal legal matters beyond business formation. This versatility makes LegalZoom a one-stop-shop for multiple legal needs.

Nonetheless, customer reviews often highlight some of LegalZoom’s downsides. Complaints mainly revolve around hidden charges, unexpected fees, and difficulties contacting customer service. It’s essential to weigh the convenience of their extensive service range against potential issues that may arise during the process.

Customer Reviews


ZenBusiness’s customer reviews generally reflect positive experiences. Many small business owners appreciate the user-friendly platform and the transparency in pricing. The company’s commitment to customer satisfaction often receives praise, making them a reliable choice for business formation.

Customers also mention ZenBusiness’s excellent customer support, with prompt responses and helpful guidance throughout the formation process. This level of support contributes to smoother business formation experiences.


LegalZoom’s customer reviews show a mix of positive and negative experiences. While some customers appreciate the convenience and comprehensive services, others express frustration over hidden charges and difficulties when contacting customer service.

Many complaints revolve around unexpected fees popping up during the process, sometimes without clear explanations. Some customers mention challenges in reaching the appropriate support channels for clarifications or resolution of issues.

Detailed Breakdown: ZenBusiness vs. LegalZoom

For a detailed comparison of the services and features offered by ZenBusiness and LegalZoom, refer to the table below:

ZenBusiness LegalZoom
Business Formation Specializes in business formation services Offers business formation along with a wide range of legal services
Pricing Clear pricing packages Pricing varies for each service, potential for hidden charges
Additional Services Registered agent service, annual report filing, operating agreement templates Estate planning, intellectual property, personal legal matters, etc.
Customer Satisfaction Positive reviews, praised for user-friendly platform and transparent pricing Mixed reviews, potential issues with hidden charges and customer service


1. Are the prices mentioned for ZenBusiness and LegalZoom inclusive of state fees?

Yes, the prices mentioned for both services are exclusive of state fees, which may vary depending on your location and the specific services you require.

2. Can I add extra services to the packages offered by ZenBusiness?

Yes, ZenBusiness allows you to add features and services to their packages. However, please note that additional services may come with extra costs.

3. Does LegalZoom offer a satisfaction guarantee?

Yes, LegalZoom provides a satisfaction guarantee for many of their services. If you are not satisfied with their assistance, you can contact their customer support to discuss your concerns.

4. Is customer support easily accessible with ZenBusiness?

Yes, ZenBusiness has a reputation for responsive and reliable customer support. They offer various channels, including email and phone, to assist customers promptly.

5. Can I use LegalZoom for personal legal matters?

Yes, LegalZoom provides legal services for personal matters as well. They offer support for areas such as wills, trusts, and divorce paperwork.

6. Can I form an LLC with LegalZoom?

Yes, LegalZoom facilitates the formation of LLCs, among other business entities. They offer packages specifically designed for business formation needs.

7. Are there any hidden charges when using ZenBusiness?

ZenBusiness is known for its transparent pricing model. However, it’s advisable to review the details for each service and package to ensure there are no unexpected charges.

8. Can I get assistance with trademark registration from ZenBusiness?

No, ZenBusiness does not currently offer trademark registration services. If you require assistance with trademark matters, LegalZoom would be a more suitable option.

9. What happens if I encounter issues during the business formation process with LegalZoom?

If you encounter any issues with LegalZoom, it is recommended to contact their customer support for clarification or resolution. They have a support team dedicated to handling customer concerns.

10. Can I cancel my ZenBusiness or LegalZoom subscription if I am unsatisfied?

Yes, both ZenBusiness and LegalZoom allow cancellation of subscriptions. However, it’s important to review the terms and conditions specific to your chosen service and package to understand any applicable cancellation fees or procedures.


As a small business owner, carefully considering your specific legal service needs is essential when choosing between ZenBusiness and LegalZoom. ZenBusiness excels in business formation services and offers transparent pricing packages, while LegalZoom provides a more comprehensive range of legal services. Both services have their pros and cons, so it’s crucial to assess your requirements and priorities before making a decision.

To explore further comparisons and find additional information about legal services for your business, please check out our other articles. We have resources available to help you make the best choices for your business’s legal needs.

Don’t miss out on our article on the advantages of an LLC vs. a Corporation!


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